PAYMENT POLICY
Payment is due on the day of scheduling. Clients are responsible for ensuring that payment information on file is accurate and up to date. Somatic Theology accepts all major credit cards. If there are any issues with payments being declined, you will be notified and given an opportunity to update your card or bank information. We do not allow clients to carry balances.
If the session was missed without 48 hour notice, it will be invoiced at the full fee. The banking information or credit card held on file for your account will be charged unless another arrangement has been made ahead of time. Refunds are not provided for missed or partially used sessions.
No refunds are given for completed sessions. Refunds for purchased packages follow the same 48-hour cancellation rule unless otherwise notes.
SECURITY OF FINANCIAL INFORMATION
Acuity Scheduling uses industry-standard, encrypted payment processing. Your card or bank details are handled securely by Square, and Somatic Theology never has access to your full payment information—only confirmation that payment was completed.